Shipping Policy
Last Updated: May 2026
At 131 Atelier, we carefully package and deliver our handcrafted furniture and home décor products to ensure they arrive safely.
Processing Time
- Orders are typically processed within 2–5 business days.
- Custom-made or made-to-order items may require additional production time.
- Customers will be informed if extra processing time is needed.
Shipping Areas
We currently offer shipping across Pakistan.
For international orders, please contact us before placing an order to confirm availability and shipping rates.
Delivery Time
Estimated delivery times:
- Karachi: 2–5 Business Days
- Other Cities in Pakistan: 3–10 Business Days
- International Orders: Delivery time varies by destination
Delivery times are estimates and may vary due to courier delays, customs processing, weather conditions, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated based on:
- Product size and weight
- Delivery location
- Special handling requirements
Applicable shipping charges will be communicated before order confirmation.
Order Tracking
Customers will receive tracking details (where available) once the order has been dispatched.
Damaged Shipments
If your order arrives damaged:
- Notify us within 48 hours of delivery.
- Provide photos of the damaged product and packaging.
- Our team will review the case and provide an appropriate resolution.
Contact Information
Phone: +92 321 2323913
Address: Khayaban-e-Sehar, DHA Phase 6, Karachi, Pakistan